Certificates are issued upon course completion. Only one certificate, per course, is valid. Your wallet certificate will be mailed to the address supplied at time of registration or on the student data sheet submitted. It can take a few weeks to receive a ticket due to processing and mailing time however copies of Administrative Records of Training can be obtained sooner if needed. See details below on how to obtain one.
Please note that some courses provide 90 day temporary certificates. If you have not received your permanent certificated prior to the end of the 90 days contact Enrolment Services at CustomerService@EnergySafetyCanada.com or toll free at 1-800-667-5557.
To best protect students’ certification and protect against the fraudulent use of their certificate, we cannot copy, fax or scan and send a copy of your certificate to the student or anyone else. While this can be inconvenient, our first priority is to protect students and their information. We can however, provide students or their employer verbal and/or email confirmation of their certification status. If a student or their employer calls Enrolment Services, we will gladly confirm that the student has been certified in a certain class and we will supply their expiry date as well.
Students can obtain an Administrative Record of Training through My Account. They must create an account that is linked to their certification and upon log-in they need to go to “My Certifications”. If an Official Record of Training (Transcript) is required one can be ordered online through My Account in the store or by following the replacement certificate process for the form (see option 3 below) and entering: “Official Transcript” in the Name of Requested Certificate on Part A of the form.
There are 3 options for obtaining a replacement certificate:
To obtain a replacement certificate using the form and have the certificate sent to you, the form must be notarized in order to verify your identify. This can be done in 1 of 2 ways:
If you are wanting to obtain Designated Representative status with Energy Safety Canada see instructions here.
Another option for obtaining an Official Transcript besides through My Account is by following the replacement certificate process for the Form and entering: “Official Transcript” in the Name of Requested Certificate on Part A of the form.
Replacement certificates and Official Transcripts cost $25 plus applicable tax; permits are $50 plus applicable tax.
You can pay for your replacement fee by Visa, MasterCard, American Express, cash or debit at Energy Safety Canada offices in Calgary, Nisku, Fort St. John or Weyburn. Credit card details can be sent on your application, or we can take your payment over the phone. Credit cards are accepted online.
Note: Personal cheques are not accepted.
*Notaries do not use a stamp in BC & Manitoba.
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